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How rnsvip6 Handles Your Personal Information

Your account with us carries personal data — your registered name, contact details, and the wallet information you connect through DANA, OVO or GoPay.

Account Data ProtectionWallet Info Handled SecurelyYour Rights ExplainedDANA, OVO, GoPay ContextContact Us Anytime
rnsvip6 How rnsvip6 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data security on rnsvip6 is built around four practical areas: how we store your information, how cookies work on your session, how long we keep account records, and what you can do if something needs to change. Each area has a clear process — not just a policy statement.

Account Security and Storage

Your account credentials and linked wallet details — whether DANA, OVO or GoPay — are stored using SSL encryption. Access to raw account data is restricted to authorised internal staff only.

Cookies and Session Tracking

We use session cookies to keep you logged in and functional cookies to remember your language and display preferences. No third-party advertising cookies are placed without your awareness through our platform settings.

Data Retention and Deletion

Active account data is retained while your account remains open. Once you request account closure, personal data is removed or anonymised within the period required by applicable rules in eligible regions.

Your Right to Correct Records

If your registered name, mobile number or e-wallet details are incorrect, contact support via live chat or email. Corrections to wallet-linked data may require a short verification step to confirm account ownership.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how we store your data, want to update your account details, or need to request deletion of personal information, our support team is the right starting point. You can reach us through live chat inside the platform, by email, or through the help desk — all three paths connect you to staff who can action data requests directly.

Live Chat Support Open the live chat panel inside your account dashboard. Describe your privacy request clearly and our team will confirm receipt and the next steps for your data query.
Email Data Requests Send your data access, correction or deletion request to our support email. Include your registered account name and the wallet type — DANA, OVO or GoPay — linked to the account.
Help Desk Ticket Submit a help desk ticket through the support section of the platform. Mark it as a privacy or account-data request so it reaches the right team without delay.

Common Questions About Your Data on rnsvip6

These are the questions we hear most often from people in Indonesia about how their personal information is handled on rnsvip6. If your question is not listed here, live chat or the help desk will get you a direct answer.

We collect your name, email, mobile number and the e-wallet details — DANA, OVO or GoPay — you connect to your account. Login timestamps and device identifiers are also recorded for security purposes.

We do not sell your data. We share only the minimum required with payment processors like DANA, OVO and GoPay to complete your transactions. No marketing third parties receive your personal information.

Contact our support team via live chat or email with your registered account name. Specify that you want a data access request, and we will confirm what records we hold for your account.

Yes. Submit a deletion request through live chat, email or a help desk ticket. We process requests in line with applicable rules where local law in Indonesia permits and confirm once complete.

We use functional cookies to keep your session active and remember display preferences. These are session-level and preference cookies only — not advertising or behavioural tracking cookies placed by external networks.

Data is retained while your account is active. After closure or a deletion request, personal records are removed or anonymised within the period required by applicable obligations in supported regions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.